Frequently Asked Questions

Registration is very simple. First go to our website and click the "Register" button. Then enter your mobile number, email, name and password. An OTP code will be sent to your mobile. Verify by entering the code. Your account will be created in just 2 minutes. You must be 18 years or older to register.

Only mobile number and email are needed during registration. However, KYC verification must be completed before your first withdrawal. This requires:

• National ID Card (NID) or Passport
• Proof of Address (utility bill or bank statement)
• Selfie Photo Holding NID in hand

Documents must be clear and readable. Verification is usually completed within 24 hours.

No, only one account per person is permitted. Opening multiple accounts is a violation of our Terms & Conditions. If multiple accounts are detected, all of them will be suspended and any winnings may be forfeited. Each person may only use one mobile number, one email address, and one payment method.

Click the "Forgot Password?" link on the login page. Enter your registered mobile number or email. An OTP code will be sent. Enter the code and set a new password. Password must be 8 characters or more and include uppercase letters, lowercase letters, numbers and special characters. Change your password regularly for security.

7u7u apk supports the following payment methods:

• Mobile Banking: Mobile Pay, Nagad, Rocket, Upay
• Bank Transfer: All major Bangladeshi banks
• Cryptocurrency: USDT, BTC, ETH

Deposits via mobile banking are the fastest and easiest. Deposits with Mobile Pay or Nagad are completed in just 1 minute.

Deposit and withdrawal limits:

• Minimum Deposit: ৳100
• Maximum deposit: BDT 5,00,000 (per day)
• Minimum Withdrawal: ৳500
• Maximum withdrawal: ৳2,00,000 (per day)

VIP members have higher withdrawal limits. Withdrawals are usually completed within 5–30 minutes.

7u7u apk does not charge any fees for withdrawals. However, your payment provider (such as Mobile Pay or Nagad) may apply their own transfer charges. KYC verification must be completed before your first withdrawal. Wagering requirements must be met before bonus funds can be withdrawn.

This sometimes happens due to network issues. First wait 30 minutes. If the deposit still hasn't arrived, contact live chat and provide the following information:

• Transaction ID (TrxID)
• Date & Time Sent
• Amount
• Payment Method (Mobile Pay / Nagad / etc.)

Our team will investigate and resolve the issue within 24 hours.

7u7u apk offers a welcome bonus package for new members. Get special bonuses, free bets and free spins on your first deposit. Visit our promotions page for bonus details. You must make your first deposit after registration to receive bonuses. Each bonus has its own wagering requirements that must be met before withdrawal.

Wagering requirement means you must place bets of a certain amount before withdrawing bonus money. For example, if the bonus is BDT 1,000 and wagering is 10x, you need to place total bets of BDT 10,000 before withdrawal. Bonus terms are clearly stated in the details section of each offer. Always read the terms before accepting a bonus.

Daily login bonuses are automatically added to your account when you log in each day. The more consecutive days you log in, the higher the bonus amount grows. Log in for 7 days straight to receive a special weekly reward. Missing a day resets the streak. A minimum deposit balance is required to receive bonuses.

You can bet on over 40 sports at 7u7u apk. Popular sports include:

• Cricket: BPL, IPL, T20 World Cup, Test Series
• Football: Premier League, La Liga, Bundesliga, FIFA World Cup
• Tennis: Grand Slam, ATP & WTA Tournaments
• Badminton, basketball, volleyball and much more
• E-Sports: CS:GO, Dota 2, League of Legends

Both live betting and pre-match betting are available.

Yes, all our casino games use internationally certified Random Number Generator (RNG) technology. We work with licensed game providers including Pragmatic Play, Evolution Gaming, and NetEnt. The RTP (Return to Player) rate for every game is published transparently. Third-party auditors regularly test our games to ensure fairness.

Live betting means placing bets in real time while the match is ongoing. Odds change every moment according to the game situation. For example, in cricket, odds update after every ball. Live betting has a "cash out" feature — you can take your profit before the match ends. Quick decision-making ability is important in live betting.

Completely safe. We use 256-bit SSL encryption, providing bank-level security. Your personal information is never sold or shared with third parties. We comply with GDPR standards. Your payment details are fully encrypted and stored on secure servers. Read our Privacy Policy for more details.

To enable 2FA, go to your account settings and open the "Security" section. Turn on the "Two-Factor Authentication" option. A verification code will be sent to your mobile number — enter it to confirm. From that point on, you'll need to enter the code sent to your mobile every time you log in. Keeping 2FA enabled significantly improves the security of your account.

If you notice any unusual activity or unauthorized login on your account:

• Change your password immediately
• Let us know via live chat or email
• Request to temporarily lock your account
• Also check the passwords for your mobile and email accounts

Our security team is active around the clock, 24 hours a day.

Download the 7u7u apk Android app directly from our website. Download and install the APK file. Before installation, go to your phone settings and enable "Unknown Sources" or "Install Unknown Apps". iOS users can access full features through their mobile browser. The app supports all Android 5.0+ devices.

If you're experiencing a technical issue, follow the steps below:

• Check your internet connection
• Clear browser cache and cookies
• Try a different browser (Chrome or Firefox)
• Uninstall the app and download the new version
• Restart your phone

If the problem persists, take a screenshot and send it to support.